This was our first trip to Merida. We (there were 5 in our group) were getting in very late and also had a 6am flight on the day we left. I didn’t want to be trying to figure out transportation on the fly at those times of the day and discovered Yucatan Connection and booked our trips from/to the airport with them. Even though our flight was late (and it was almost 11pm after clearing immigration) Ruben was there waiting for us holding a sign with my name and we were very happy to see him!. Ruben didn’t speak a lot of English but he guided us to the Van, got all of our luggage loaded, offered us some cold bottles of water and then took us right to the front door of our hotel and got us unloaded.

On the way back to the airport a week later, Ruben again was there right on time at our hotel to pick us up at our much-too-early pickup time of 4am to make our 6am flight.

We had great communication with Luis from Yucatan Connection via email in making the arrangements and confirming pickups. They send an email invoice for payment 2 days before each ride and payment was handled via PayPal which I found very convenient.

5 Stars for sure for the team at Yucatan Connection – it made that part of our trip stress free.

Robert J. Springfield, MO March 2024

We used Yucatan Connection for a full day’s transportation from Merida.

Communication from Luis throughout the booking process and leading up to departure was great.

Ruben was our driver and he was
fantastic – he was a great driver and was always there and ready to adapt to our pace. It was a long day (picked up at 6am, dropped off around 4/4:30) but despite this Ruben was always pleasant and had cold water waiting for us in the clean van.

This is a fantastic option if you are looking for transport in the Yucatan area.

stormborne, Sidney, Australia August 2024

We have used Yucatan Connection a few times, and every time we are very pleased with the customer service, dependability, and professionalism. We will continue to use them and recommend them to anyone needing shuttle services.

DanoNola New Orleans, LA Sep 2024